Article 1: Delivery of codes will transmit the code to the customer without delay, and at the latest within 24 hours after receipt of payment. However, delivery time may vary depending on the payment method chosen.

Payments made by certain means, such as bank transfer, using PayPal, Skrill or credit card, may require 1-5 business days to process, depending on the bank and payment methods selected.

When the code is not provided within the allotted period of 24 hours, or when execution of the order is impossible or can only be carried out partially, informs the customer within a maximum period of 2 days following receipt of the code. payment.

In this situation, the customer has the option to cancel the order free of charge. then undertakes to fully reimburse the amount paid by the customer as quickly as possible, and at the latest within 14 days following notification of termination from the customer.

Each Code is unique and can only be used once

Article 2: Place an order

Before being able to place an order on the website and/or mobile application, the customer must create an account by providing their name and email address. The customer is responsible for providing accurate information in this process.

When ordering on the website and/or mobile application, the customer must enter their account details and choose a payment method.

By placing an order on the website and/or the mobile application, the customer certifies:

  • that  he is  at least 18 years old or have obtained authorization from their parents or legal representatives; Andhave the legal capacity to enter into the contract.

Unless otherwise provided in the preceding articles, the contract is concluded as soon as the customer accepts the offer and fulfills the required conditions by clicking on the order button during the ordering process on the website and/or mobile application.

If, based on this research, has valid reasons to believe that the contract should not be concluded, it may refuse the order explaining this refusal or impose specific conditions on delivery.

Article 3: Method of Payments

Customer must make full payment before code will be issued.

When ordering, the customer has the choice between various payment methods. At the beginning and end of the payment process, the different options will be presented to the customer. Depending on the payment method selected, additional transaction fees may apply. The customer will be informed of these charges during the ordering process, before the contract is finalized.

We reserve the right to refuse to provide the code, without having to provide justification, even if the customer has already made a payment. In this situation, Online Payment Services will not collect payment from the customer or refund any payment already made. will make the refund using the same payment method chosen by the customer, unless the customer accepts another method. This reimbursement is free of charge for the customer.

Payment Methods: offers you a variety of payment methods according to your preferences, namely: Credit Card, Paypal or bank transfer.

- Bank card

Payment by credit card is secure: the buyer chooses the products he wishes to order in the "basket", makes modifications if necessary (quantities), verifies the Email address or enters a new one. Then we calculate the amount. the buyer then selects the payment method he prefers: “Payment by credit card”.

It is therefore the customer's responsibility to provide truthful and confirmed information. Any false information is considered fraudulent and could result in cancellation of the order and prosecution. In addition, it assures the site that it has the authorizations required to use this payment method.

Payment by bank card benefits from certification from CMI, VISA and MasterCard. If the customer makes a payment by credit card, he may be required to present supporting documents to verify his identity and avoid any attempt at fraud.

- PayPal

PayPal works like an online bank account, providing a secure and convenient method for making payments. All you need is the seller's email address to make payment.

The payment process with PayPal is accessible to anyone who has a bank account or credit card. You can fund your PayPal account by bank transfer or using a credit or debit card. PayPal instantly transfers funds to the seller's account, allowing the buyer to immediately see that payment has been made.

Article 4: Price

The prices displayed on the website and/or the mobile application do not include VAT and do not take into account other supplements or incidental costs.

The prices for the Code as mentioned on the Website and/or the (mobile) application apply to the Contract.

Article 5: Confidentiality and Rights

Privacy policy: KEY366 respects the privacy of its users and is committed to protecting the personal data it collects. This privacy policy describes how KEY366 collects, uses and shares personal data. Personally Identifiable Information KEY366 collects personally identifiable information (PII) when users register for a service, purchase a product, or otherwise interact with KEY366. PII may include name, address, telephone number, email address and other contact information.

How We Use Information ?

KEY366 uses PII to provide users with the services and products they have requested, to improve the user experience, and to respond to legal requests. KEY366 does not share, sell or trade PII with third parties except with user consent or as required by law.

How We Collect Information?

KEY366 collects personally identifiable information online when users register for a service, purchase a product, or otherwise interact with KEY366. KEY366 may also collect personally identifiable information offline, such as when users contact KEY366 by telephone or mail.

Security: KEY366 takes security measures to protect user PII from unauthorized access, misuse, disclosure, modification and destruction. These measures include the use of encryption, firewalls and other security technologies and procedures.

Your Rights: Users have the right to access, correct, delete, and limit the use of their PII. Users may also opt out of the use of their PII for direct marketing purposes. To exercise these rights, users may contact KEY366 by email or post. Changes to the Privacy Policy KEY366 may modify this Privacy Policy at any time. Users are responsible for regularly reviewing this Privacy Policy for the latest information on how KEY366 collects, uses and shares personal data.

What are your rights regarding your data?

If you have any questions about our privacy policy or use of our website, please visit our site. If you wish to modify or delete your personal data, do not hesitate to contact us. Furthermore, subject to legal restrictions, you have the right:

  • to access the data we process and understand the reasons for this processing;
  • to request the rectification of your data if it is inaccurate or obsolete;
  • to request the deletion of data that is no longer necessary;
  • to object to certain processing of your data;
  • to withdraw any consent you have previously given;
  • to recover your data and transfer it elsewhere.

How do we protect your data?

We take security measures to best protect your personal data. The measures we have taken include (but are not limited to):

  • access to personal data protected by a username and password or login token;
  • storing data in a separate and protected system;
  • physical measures such as locks and safes to protect access to the systems in which we store personal data;
  • secure connections that protect all information between you and our Website when you enter personal data;
  • maintaining records of all extractions of personal data

Contact: If users have any questions about this privacy policy, they can contact KEY366 by email or post.

Article 6: Reimbursement

Refunds will only be made to the original payment method used for purchase.

1.2 Refunds will be applicable if KEY366.COM fails to deliver the goods to the delivery address provided by the buyer. For purchased digital/virtual products, refunds will be applicable if for any reason caused by KEY366.COM, KEY366.COM fails to deliver the ordered product to the user's registered account.

1.3 KEY366.COM will offer a full refund of the value of the goods, or an exchange with another good for any buyer if the ordered product has been damaged during transport until delivery or is not functioning properly. For digital/virtual products, if the discount code/pin was used/redeemed before the purchase date, the user must show confirmation from the publisher that this discount code/pin or license was used/redeemed before the purchase date. purchased before the delivery date.

1.4 Refunds, exchanges or returns ARE NOT APPLICABLE to digital/virtual products.

1.5 If a user has received a wrong product due to a shipping error or omission on our part. For a digital product, KEY366.COM will deliver the correct product to the user's account within seventy-two (72) Business hours after filing a complaint.

1.6 If a User has difficulty using an e-card or coupon code/code purchased on the Merchant's website or portal, the User should contact the Merchant or Publisher directly. The publisher's contact details are available on the brand's page on the Site.

1.7 KEY366.COM is not responsible for any technical errors or refund issues on the merchant's or publisher's website or portal.

1.8 An order cannot be canceled once it has been placed.

The customer is therefore required to communicate sincere and proven information, any false information is considered fraudulent and could result in the cancellation of the order and be subject to legal proceedings. In addition, it guarantees the site that it has the necessary authorizations to use this payment method. The bank card payment system is certified by the CMI, VISA, MasterCard and all Moroccan banks. In the event of payment by credit card, supporting documents may be requested from the customer in order to verify their identity and prevent any attempt at fraud.

Article 7: Use of cookies on our website

We use cookies and other similar technologies on our website. Cookies are small information files that are automatically stored on or read from your device (PC, tablet or smartphone) when you visit our website. This is done through the web browser on your device.

On our website we use cookies:

Necessary for the proper functioning of the website or to offer you the functionalities you request (essential cookies);

  • to analyze the use of the website and improve it (analytical cookies);
  • to improve the relevance of online advertising outside our website and to evaluate the performance of our advertising campaigns (advertising cookies).

Article 8: Customer support and returns

For any questions, our customer service is available by email or via the contact options on our website. If you have any questions regarding a specific order, please provide us with your email address and corresponding order number for prompt assistance. Your suggestions for improving our services and our website are also welcome. In order to provide you with optimal assistance, we may ask you for additional information such as your name, address and contact details, if necessary to respond to your question or suggestion.

We retain this information for a period of six months after the customer service ticket is resolved, making it easy for us to review if we have questions in the future.

The processing of this data is motivated by the performance of the contract and/or our legitimate interest.

Article 9: Applicable law

The Contract concluded between and the Client, to which these General Conditions relate, is governed by Dutch law, without prejudice to any additional protection on the basis of mandatory provisions of the law of the Client's country.

Article 10: Identity and Customer Service

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Email: reserves the right, if necessary, to update these General Conditions to ensure their compliance with current legislation and regulations. The changes made will be published in a timely manner on the Platform

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